Almond Orchard

Privacy policy

We respect your privacy and aim to keep your personal information safe and secure.

What information we collect

To provide our learning services, we may collect:

• your name or username
• your year of birth (not your full date of birth)
• your gender
• your email address
• your learning progress in the app
• technical information such as IP address for security purposes

We only collect the information needed to support your learning experience and to keep our system secure.

How we use your information

We process your data to provide the learning service you request.
We use your information to:

• give you access to courses
• save your learning progress
• improve the learning experience
• connect you with suitable support, based on age and gender
• maintain the safety and security of the platform

Your privacy

We do not sell your personal data.
We only share your data with third parties if this is required by law.

Use of external content

Some lessons may include videos from external platforms such as YouTube. Before showing such content, we will ask for your permission. If you choose to view this content, you agree to the privacy terms of those platforms.

Data for research

We may use data to improve education and for research purposes. This data is always anonymised and cannot be linked back to individual users.

Data storage and security

Your data will be stored on secure servers. We take reasonable steps to protect your data. Technical data, such as IP addresses, will be used in logs to help maintain security and prevent misuse.

Data retention

We keep your data until you delete your account.

Your account and your rights

You can delete your account at any time. When your account is deleted, your personal data and learning progress will also be deleted.

Age requirement

This app is intended for users above 12 years of age.

Contact

If you have questions about your privacy, you are welcome to contact us: speak-with-us@almondorchard.org